Skip to content
  • About Us
  • Contact Us
  • Privacy Policy
  • Disclaimer
  • Corona Virus Stats (Covid-19)
  • Work with us
  • FB
  • LinkedIn
  • Twitter
  • Instagram.com
Tekraze

Tekraze

Dive Into Technology

  • Guides
    • Developer Guide
    • PC Guide
    • Web Guide
    • Android Guide
    • Music
    • Tutorials
  • Feed
    • Tech News
    • Shared Tech
    • Gaming Videos
    • Unboxing videos
  • Forums
    • Android Apps
    • Angular Npm Packages
    • Useful Site Links
    • Tech Queries
    • Windows OS Help
    • Web Guide and Help
    • Android Os And Rooting
    • Jhipster Discussion
    • Git & GitHub forum
    • Open Source Forum
  • Work with us
  • Toggle search form
Trends in Technology Driving e-Commerce in 2020 Banner Image

Trends in Technology That are Driving e-Commerce in 2020

Posted on October 28, 2020October 28, 2020 By Balvinder Singh 2 Comments on Trends in Technology That are Driving e-Commerce in 2020

Table of Contents

  • Trends in Technology Driving e-Commerce in 2020 read below
    • Improvement of e-Wallet Technology
    • Meteoric Rise of Mobile Phone Users
    • Virtual Reality and Augmented Reality
    • Voice Search
    • AI-Powered Chatbots
    • Better Customer Relationship Management (CRM) Integration
    • Takeaway
      • Summary

Trends in Technology Driving e-Commerce in 2020 read below

Improvement of e-Wallet Technology

It’s a must to accept e-wallets as a mode of payment for your e-commerce business. There’s a prediction that payments via digital wallets will reach $500 billion in 2020.

Factors, such as convenience and speed of transaction using e-wallets, are what drive consumers to adopt this mode of payment. When before you have to give your credit card to cashiers or enter your credit card information on apps or websites, e-wallets use Near Field Communication to transfer encrypted data to point of sale terminals instantly.

Ultimately, the increasing number of people who use e-wallets can be beneficial to e-commerce businesses because it can help boost their sales.

Meteoric Rise of Mobile Phone Users

According to data, there are already 125 million smartphone users in the United States. Surely, this increase in the number of smartphone users will contribute to the growth of mobile retail revenue in the country in 2020.

Many people across the globe use their smartphones to buy things online. Moreover, they also research certain products before making a purchase using their mobile devices. If you’re using mobile data to do online shopping (for not all the time we use WI-Fi), make sure to recharge your number to connect to the internet and make a purchase.

Virtual Reality and Augmented Reality

Consumers are now able to experience or try products before purchasing thanks to virtual reality and augmented reality. For example, you can now try on a piece of clothing to see how it looks like on you using an AR-enabled device. ASOS, an online retailer, has introduced an augmented reality program that lets you wear 800 different pieces of clothing virtually.

Since online shopping is now more interactive, this development is expected to boost the sales of e-commerce stores by leaps and bounds.

Voice Search

With the help of smart speakers like Amazon Echo, you can now do queries about products using your voice. A prediction has it that almost half of all internet queries will be performed through voice search. Moreover, in the next two years, it’s projected that voice shopping will drive e-commerce revenue at around $40 billion.

If you own an e-commerce business, you can incorporate voice search strategies in your marketing, SEO, customer engagement, and customer experience delivery.

AI-Powered Chatbots

AI-powered chatbots are intelligent enough to simulate human conversation to engage with customers. They can help answer queries and boost the online shopping experience of customers 24/7. Chatbots used AI algorithms to predict the biases of consumers based on customer data.

Statistics show that nearly 50% of customers are open to making a purchase through the help of chatbots.

Better Customer Relationship Management (CRM) Integration

E-commerce businesses must connect with consumers through different marketing channels, such as e-commerce sites, online marketplaces, and social media. You can make customer engagement and experience more manageable and effective by using improved CRM systems.

Integrating CRM systems in your e-commerce business also boosts your marketing strategies because you’ll have a centralized location for consumer data. Moreover, it can enhance forecasting and inventory planning.

Takeaway

You’ll have a better success rate in your e-commerce business if you incorporate the latest advancements in technology today.

In 2020, we have seen technological developments that helped shape the e-commerce industry. Revisit this list of technology trends that are driving e-commerce this year for you to understand more.

Many businesses have ceased their operations due to the Covid-19 pandemic. On the other hand, e-commerce websites are experiencing an incredible boom since more and more people today are shopping online to minimize physical contact. Experts have made a forecast that global e-commerce sales will go up to $4.2 trillion by the end of 2020.

Summary

Of course, even before the pandemic, e-commerce is already enjoying considerable growth. It’s because technological development goes hand-in-hand with e-commerce. For you to know more about this topic, here’s a list of technology trends that are driving e-commerce in 2020.


Content Protection by DMCA.com
Tech News, Latest tech Tags:augmented reality, chatbots, ewallet, technology trends, virtual reality

Post navigation

Previous Post: Why Edtech Apps are Leading the Market Right Now
Next Post: 4 Ingenious Tips To Deal With The Postpartum Hair Loss

Related Posts

  • Realme Narzo 10 Tekraze
    Realme Narzo 10 and Narzo 10A Launched Tech News
  • Top 3 Signs That Your Beloved Macbook Needs Tuning
    Top 3 Signs That Your Beloved Macbook Needs Tuning Latest tech
  • Students are using ChatGPT to do their homework. Should schools ban AI tools, or embrace them? 1
    Students are using ChatGPT to do their homework. Should schools ban AI tools, or embrace them? Tech News
  • Handpick Smart, Stylish Laptops that match every budget on Souq 2
    Handpick Smart, Stylish Laptops that match every budget on Souq Guest posts
  • Changing trends in the Staffing and placement industry
    6 Changing trends in the Staffing and placement industry in 2023 Tech News
  • Google to buy $4.5 bn stake in digital unit of India's Reliance 3
    Google to buy $4.5 bn stake in digital unit of India’s Reliance Tech News

Comments (2) on “Trends in Technology That are Driving e-Commerce in 2020”

  1. Ahmed Sayeed says:
    November 17, 2020 at 8:59 pm

    Thank you for information

    Reply
    1. Balvinder Singh says:
      November 21, 2020 at 3:41 pm

      Thanks…

      Reply

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Advertisements

Subscribe to updates

Enter your email below to subscribe





Posts by Categories

Advertisements
  • Parental Control Apps for Iphone Users
    Parental Control Apps for iPhone & Features to Look out for Guest posts
  • Windows 10 New Features 4
    Windows 10 New Features PC Guide
  • Tekraze Antivirus for Windows 7
    The Best Free Antivirus Software for Windows 7/8/8.1/10 PC Guide
  • A New Book in the Hood Javascript Grammar by JS Tut Banner
    A New Book in the Hood Javascript Grammar by JS Tut Developer Guide
  • Be Master of Your Smartphone! I Am Root................. 5
    Be Master of Your Smartphone! I Am Root…………….. Android Guide
  • eBook Reader Apps for Android Devices Banner
    Top 5 eBook Reader Apps for Android Devices Android Guide
  • MarkUp editor
    MarkUp Web Editor – Update Developer Guide
  • Editing Tools to level up your social media Banner
    4 Editing Tools to Level Up Your Social Media Posts Web Guide

Affliate Links

Sell with Payhip

Earn with Magenet

Sell and Buy with Adsy

GainRock affiliate Program

Automatic Backlinks

Advertise with Anonymous Ads

accessily tekraze verificationIndian Blog Directory

Copyright © 2023 Tekraze.

Powered by PressBook News WordPress theme